 |
 |
 |
 |
 |
 |
 |
 |
|
 |
 Support and Service  monstaVision is committed to ensuring that our customers are offered a sensible, practical and cost effective training, service, maintenance and support program to ensure optimum performance over the lifetime of the solution. monstaVision delivers this support through the Global Service Network where partners provide service level commitments based on individual customer requirements. monstaVision also delivers remote diagnostic support via telephone and secure internet connectivity. Our successful and talented team of engineers and designers have experience and the capability to resolve any technical or logistical issue that may arise. Consulting services such as installation, software development and project management are also available on a time and materials basis. Maintenance Scheduled Maintenance includes: > Cleaning > Inspection > Calibration > Power supply check > Server/Screen check Unscheduled Maintenance includes:  > Swap out of faulty parts > On site repairs - electromechanical Support Support includes: > Software helpdesk > New feature release > Training courses > Bug fixes > Documentation - operator manuals > Dial-in support Warranty includes: > Latent defects in materials > Latent defects in workmanship > Fair wear & tear within usage guidelines |
|
 |
 |
+64 9 444 4340 or email us 
info@monstavision.com